Shipping Policy

At Vestieva, our mission is to connect you with a curated selection of timeless style from our global partners. We believe some things are worth the wait, and our shipping process is designed with the same care and attention to detail as our collections.

Order Processing Once your order is placed, it will be carefully prepared and dispatched within 1-3 business days. You will receive a confirmation email the moment your order is on its way.

Delivery Options

Standard Global Delivery | Complimentary

  • Estimated Arrival: 8-15 business days for most destinations in Europe and North America. Other regions may experience longer delivery times.
  • Our Method: To offer you a broader and more unique collection, your order is shipped directly from our international partners. This direct-to-you model reduces waste and ensures you receive a truly curated piece.

Express Delivery | On Select Items & Destinations

  • Estimated Arrival: 2-5 business days.
  • Availability: This premium option is available for select items and specific destinations. Final availability and shipping costs are calculated at checkout.

Please Note: All delivery times are estimates. While we strive to meet these timelines, unforeseen delays due to customs processing or carrier issues are outside of our control. We appreciate your patience.

Order Tracking Your shipping confirmation email will include a tracking number and a link to monitor your delivery's progress. Please allow 24-48 hours for the tracking information to become active.

Customs, Duties, and Taxes As an international brand, our prices do not include local taxes, duties, or customs fees. You are responsible for any customs duties or import taxes imposed by your country upon delivery. We recommend consulting your local customs office for more information on potential charges.

Address Accuracy Please ensure your shipping address is entered correctly at checkout. If an order is returned to us due to an incorrect address, we will contact you to arrange a solution for re-shipment.

Returns & Issues Your satisfaction is our priority. If your order arrives damaged, or if you believe it has been lost in transit, please contact us immediately at contact@vestieva.com with your order number and a photo of the issue. We are here to help and will work with you to find a swift resolution, whether it be a replacement or a refund.